Personal data storage and processing
Indeed identity is the controller within the meaning of the General Data Protection Regulations.
Data controller. Our site collects some personal data from you, for example when you use our website or contact us via chat. In this case, our site is the data controller for the purposes of European data protection legislation and we take on the obligations and responsibilities of data controllers, particularly described in the General Data Protection Regulation.
Data processor. You may decide to transfer us with your clients’ personal data by using our services. In this case, you are the data controller and we stand out as the data processor for purposes of European data protection legislation and we take on the obligations and responsibilities of a data processor, particularly described in General Data Protection Regulation.
The personal data you provide us with is only processed and used in a manner adequate for the purpose for which it was collected. Our site does not combine personal data that was obtained for a variety of purposes.
Our site may collect and process the following categories of information about you:
- Your IP, cookies - When you visit our website
- The communications you exchange with us (for example, your messages in online chat service) - When you contact us by messages on our online chat service
- Information about how you use our website - When you navigate on our website
Data storage, alteration, and removal
The user, who has provided our site with their personal data, has the right for their alteration and removal, as well as the right to recall the agreement to data processing. Time, during which your personal data will be stored is 24 months. After finishing with the processing of your personal data, the website’s administration will permanently delete it. To access your personal data, you can contact the administration on: firstname.lastname@example.org. We will be able to pass your data to a third party only with your willing consent. If the data was transferred to a third party, which is not associated with our organization, we cannot perform any changes to that data.
We use your personal data for the following purposes:
To personalize and improve your customer experience. We may use your personal data in order to tailor our services to your needs and preferences.
We may also collect information on how you use our website, which pages of our website you visit most, in order to understand what you like. We may use this information to tailor the content and offers that you see on our website and, if you have agreed to receive marketing communications, to send you relevant messages that we think you like.
To inform you about our news and offers that you may like. We may send you marketing email if you have indicated that you are happy to receive these.
Please note that we do not share your contact details and other personal data with other companies for marketing purposes unless we have obtained your consent to do so.
If you do not want to receive marketing communications from us, you can simply tell us so by not clicking the relevant box. Your personal data may be accessed by and processed outside the European Economic Area (the European Economic Area is the European Union and Iceland, Liechtenstein and Norway, also referred to as the “EEA”) — including by our specialists operating outside the EEA.
We will not store your personal data for longer than is necessary for the purpose for which it was provided or collected. We will only retain the personal data that serves a legitimate purpose (e.g. applicable legal regulations may require the retention of data or some data may be necessary for the purposes of billing outstanding amounts).
After 2 years from the moment of the visit of our website, we at its sole discretion delete your personal data or anonymize it.
We will also delete your personal data within 30 calendar days upon receiving your request for data erasure.
In order to improve our services, to provide you with more relevant content and to analyse how visitors use our website, we use cookie files for the correct display of the website’s content and for the convenience of browsing our site. They are small files that are stored on your device. They help the website to remember information about you, such as in which language you use the website and which pages have you already opened. This information will be useful in the next visit. Thanks to cookie files, the website’s browsing becomes much more convenient. You can set up cookies reception and blocking in your browser yourself. Inability to receive cookie files may limit the functionality of the website. Please be aware that in most cases we will not be able to identify you from the information we collect using these technologies.
For example, we use software to monitor customer traffic patterns and website usage to help us develop the design and layout of the website in order to enhance the experience of the visitors to our website.
We also use analytics and similar services that collect third-party cookies:
- Other services
How to reject or delete cookies?
Most web browsers automatically accept cookies. However, you can refuse to store cookies at any time. You can find out how to block cookies and delete all cookies currently stored on your device by clicking «help» on your browser’s menu, or by visiting: http://www.youronlinechoices.com/uk/your-ad-choices, http://optout.networkadvertising.org/.
However, if you turn off cookies, the functionality of our Services may be limited (i.e. in the case of essential cookies you may not be able to access our websites, your account and services).
Interaction with live chat platforms
This type of service allows users to interact with third-party live chat platforms directly from the pages of our site, for contacting us. It may collect browsing and usage data in the pages where it is installed, even if the users do not actively use the service. Moreover, live chat conversations may be logged.
Links to other websites
Feedback and final clauses