Knowledgebase : Indeed Certificate Manager > Indeed AirKey Enterprise errors
Problem: The contents of AirKey control panel is not displayed when the panel is opened. However, no error occurs. Cause: The interface of Indeed AirKey Enterprise control panel is implemented using Qt Quick 2 dynamic library, which requires OpenGL and ...
PROBLEM: An error occurs when attempting to issue a card: > Failed to connect an AirKey card > Timeout However, a card can be successfully issued via management console (ICM application) within RDP session from the same workstation. Cause: An AirKey...
DESCRIPTION: * The AirKey Enterprise data storage resides in MSSQL. MSSQL account is used to login to database. * The AirKey Enterprise data storage resides in Active Directory. Active Directory user service account is used to connect to storage. Pr...
Problem: You receive an error message when you try to issue an AirKey card in Self Service: > This is usually a temporary error during hostname resolution and > means that the local server did not receive a response from an > authoritative server Solut...
QUESTION:  How a document is signed with a certificate when Indeed AirKey is used? Answer: To sign a document with digital signature, the document (a letter, file etc.) in question is hashed at first by standard means Microsoft Base CSP [https://docs.m...
Problem: When using the AirKey card for connecting via RDP (from any OS) to workstations running Windows 7, 8, 2008 R2 and 2012 R2, the Indeed AirKey Enterprise control panel closes with an OpenGL error if you try to open it after installing the RDP conne...
Problem: The installation of Indeed AirKey Runtime is completed prematurely. Cause:  The reason may be the outdated version of the User-Mode Driver Framework (UMDF). When installing a component, Windows tries to download a new version, but cannot do it ...